Many years ago, I had a wise old man tell me, “Either you can make a fast decision or you can make the right decision.” As much as it pains me to admit it, my Dad was right (just don’t tell him I said that). It is 2018 and it is time to put that adage to rest.
App stakeholders no longer have the luxury of choosing whether to be fast or accurate. We need to be both, and we need to be both now. When introducing low-code and agile into an organization, the dev teams start moving at supersonic speeds. So fast, in fact, the stakeholders have a difficult time keeping up. Mainly because they are trying to make informed decisions based on huge amounts of data in a fraction of the time, but with the same tools and tactics from my dad’s day.
Huzzah! The Way to Make Fast and Accurate Decisions Has Arrived
Introducing OutSystems Insights! It’s the first of its kind, and we are so excited about what it can help you with that we are making it available to our customers early!
OutSystems Insights is a next-generation app intelligence solution that provides release-by-release usage, engagement, and customer satisfaction trends for your entire app portfolio.
Insights is going to revolutionize your low-code program. With it, you will be able to identify and address opportunities and course corrections at the speed of your low-code program. A speed that is so fast, you will have actionable insights before the next sprint is over. Imagine knowing how your customer received the current release before you have finished the next! Are your customers happy with the changes you just made? Are they using the app? Do they have feedback that could make it better? All of this is great information to have when planning the future of your apps and prioritizing your backlog.
All of this feedback is collected in real-time, not “when I get around to it,” and not after the user has clicked out of the app and is busy doing something else. User feedback can be collected directly from the apps you build with OutSystems. Put the feedback widget in the areas you want feedback from and get instant access to it. What would make your app better? Are there any issues you need to address? Is there a feature or function missing? They never have to leave the app to let you know how they feel. With this access, the voice of the customer will help guide your apps.
Try It: You’ll Like It
At OutSystems we are big proponents of using our own technology. We have a large portfolio of OutSystems apps we use to help run our company, and we have been using Insights to gather information to make them better. It was working so well internally that we decided this was way too good to keep to ourselves.
So, that’s why we announced the OutSystems Insights Early Access Program; our customers can take advantage of continuous insights to drive their continuous improvement efforts.
It is a great chance for all of our customers and partners to try out Insights for themselves. It is also a great chance to prove the ROI of your low-code program, improve your apps, and build alliances between the dev teams and the stakeholders!
You will get the most out of the program if you have at least one app that is already live or about to be. But don’t worry, if you aren’t quite there yet, this program will run throughout 2018 and we will extend invitations over the coming months. If you aren’t ready for the first one, you likely will be for one of the next ones.
With the introduction of Insights, I can now tell my dad it is possible to make decisions that are both fast and accurate, as long as you have the right support. (And as long as it is clear it was not an offer for tech support for his iPhone!)
How to Get in on the Insights Action
We would love for you to learn more about OutSystems Insights, and we invite you to check out the OutSystems Insights web page. See it in action, see what it will do for your low-code program, and learn the top 10 questions Insights can answer for you. Also, sign up for the Early Access Program while you are there and feel the power of app insights at the speed of low-code.