Medtronic Improves Patient Care with Digital Heart Monitoring Service
Medical device company Medtronic used OutSystems to build a monitoring and triaging system for cardiac patients, saving clinical staff time, and improving patient care.
However, providing testing for an occupational market requires a new delivery model. The testing is no less rigorous, but customer onboarding and testing need to be integrated into a user-friendly consumer model.
ARUP needed to implement improved services such as streamlined credit card payments and customized packaging and shipping options. Moreover, the portal needed to be suitable for a non-technical audience, placing a high importance on user experience design.