Success Programs

Together with our partners, we provide adoption plans, training, consulting, enablement, and support services that ensure you accelerate time to value and achieve long-term success with OutSystems.

Customer Success

Every paid subscription includes a level of support from our Customer Success team to help with the overall success and adoption of OutSystems. Customer Success activities are tailored to the needs and complexity of the adoption and are based on what we've learned from supporting thousands of customers. Typical activities might include the following:

  • Onboarding
  • Adoption plan design
  • Goals and metrics tracking
  • Service coordination and oversight
  • Checkpoints & executive business reviews

Technical Success Management

Organizations looking for additional technical advisory, coaching, and product expertise should consider a Technical Success Management subscription, offering the following benefits:

  • Direct access to an OutSystems expert with deep platform knowledge
  • Our highest Support Level Agreements (SLAs)
  • Acceleration and optimization of your team and platform setup
  • Proactive planning and coaching to prevent issues
  • Healthy growth with the right architecture and agility

Acceleration Services

Getting your first OutSystems app live quickly generates excitement within the team, delivers value to the business sooner, and builds adoption momentum. We have created packs of services to ensure you get the right infrastructure and technical knowledge for a fast and successful start, including:

  • Targeted workshops on topics such as architecture, agile delivery with low-code, and front-end development
  • Key deliverables to accelerate the creation of your first app
  • Training and certification of your teams