eBook
Agentic AI for enterprise: From pilot to production
Scale agentic AI from pilot to production with this essential enterprise guide.
OutSystems Agent Workbench
One platform to fast track agentic AI innovation
Create custom AI agents that streamline operations, elevate experiences, and grow revenue, all on the AI development platform built for enterprise innovation.
Put AI to work where it matters—with full control and no sprawl.
Go from build to deploy—with AI agents you can govern and trust.
Shift to AI-first—with agentic AI innovation made simple.
Human-AI collaboration powered in one platform
Forget fragmented AI tools and siloed processes. With Agent Workbench, you get a unified platform for the complete AI agent development lifecycle from creation to delivery and monitoring, with enterprise security and governance embedded at every step.
Build agentic AI systems ready for real-world performance on the platform that brings everything you need—including data, workflows, user management, and APIs—together with AI app generation. Deploy agents across dev, test, and production with one-click publishing and easily push updates to evolve with changing business needs.
AI agents that drive results
Integrate autonomous AI where it delivers the most value—securely into existing systems and across departments, workflows, and data.
Streamline operations
Streamline operations
Automate intake workflows
Orchestrate intelligent systems to auto-classify incoming requests, extract information, and route items for review.
Accelerate knowledge discovery
Use intelligent systems to analyze and connect data, quickly surfacing relevant insights from documents and other information sources.
Optimize IT operations
Analyze system metrics and provide actionable insights to improve performance and automate alert generation.
Elevate experiences
Elevate experiences
Resolve shipping delays
Detect delays, notify customers, and trigger reshipments with multiple agents—no human needed.
Manage appointments
Create multi-step appointment workflows with agents that schedule, reschedule, and automate reminders.
Onboard employees
Automate HR onboarding tasks with multiple agents that guide new hires and verify compliance documents.
Grow revenue
Grow revenue
Personalize marketing campaigns
Deliver adaptive, personalized nurture sequences to guide prospects and streamline the buying journey.
Prospect for sales opportunities
Coordinate agents to scan sites for potential leads, qualify leads based on predefined criteria, and book meetings.
Identify cross/up-sell opportunities
Leverage agents to analyze real-time customer behavior and propose personalized offers that increase conversion rates.
Deploy and scale agentic systems in one integrated platform
See what the power of agentic AI and an enterprise-proven platform can do for you.
Build a trusted AI foundation
With just a few clicks, you can set up a foundational layer of LLMs and enterprise data to fuel agent action and decision-making and drive impactful results.
Develop faster, manage smarter
Take AI agents to full-scale production in days, not months. Deploy, test, and monitor agents with agility, end-to-end security, and the full context of your entire app portfolio.
Orchestrate human-AI teamwork
Forget complex coding: with Agent Workbench, you can design multi-agent workflows and patterns using a visual drag-and-drop interface to deliver next-level automation and better outcomes.
"With Agent Workbench, we can quickly and safely create agents for specific use cases, such as analyzing error logs and automating data entry from documents. Our work with OutSystems on Agent Workbench is a significant step in our AI strategy. By creating and embedding agents into our operations, we are building a more intelligent and responsive banking ecosystem that is ready for the future of finance."
Kevin Hearn
SVP, Head of Consumer Bank Development
Axos Bank
"OutSystems Agent Workbench is special because I can start building agentic AI from scratch for any use case within one or two weeks. It's the first enterprise-purpose agent builder I've made real progress with."
Erik Looi
CDO
AllianceCorp Manufacturing
"OutSystems Agent Workbench allows us to deliver on our vision of combining the best of both worlds. We’re using it to create a complete army of AI agents, where each specializes in a specific task, freeing up our staff to focus on high-touch work."
OutSystems Agent Workbench FAQs
Agentic AI is the technology that builds on generative AI and powers AI agents so they can act autonomously without human oversight. Agentic AI systems ingest vast amounts of data from multiple data sources and third-party applications to independently analyze challenges, develop strategies, and execute tasks.
Agent Workbench empowers enterprises to design, build, govern, and scale agentic AI systems. Unlike tools that only cover parts of the agent lifecycle—such as development or orchestration—Agent Workbench gives you everything you need in one place. With the speed of AI and flexibility of the platform, you can go from concept to production-ready agents fast, while built-in governance, human-in-the-loop control, observability, and security ensure agents operate predictably and securely. And because it’s part of the OutSystems platform, you can easily integrate agents directly with your existing applications, workflows, and data using APIs, connectors, and more so you don’t end up with disconnected tools or siloed AI initiatives.
Using a visual drag-and-drop interface, your existing IT and development team can create customer agents for any use case fast without needing a team of specialized AI engineers. Pre-built components, reusable building blocks, and integrations with AI models (custom or pre-trained), enterprise data sources such as ERP or CRM, and MCP servers mean you can build agents for complex enterprise apps and workflows in days, not months.
Agent Workbench is built on the same enterprise security and governance models as the OutSystems platform, which has been trusted for over 20 years in highly regulated industries. Unlike unproven point solutions that lack foundational governance and have limited enterprise-grade features, OutSystems provides built-in controls for access, compliance, and audibility from day one. On top of that, developers can define technical, ethical, or other guardrails to ensure agents act predictably, safely, and in line with enterprise standards, policies, and values.
SaaS tools with agent development capabilities are fast to deploy but rigid—you only get what’s in the box, limiting what you build and how you build. Agent development frameworks like LangChain are flexible, but demand high-code expertise and heavy-lifting. Agent Workbench gives you the best of the both worlds: the speed and accessibility of low-code, plus the flexibility to integrate any AI model, system, or data source, enabling you to deliver agents perfectly tailored to your unique business needs. And because agents and apps are built on the same platform, you can orchestrate, manage, and govern everything—agents, humans, apps, and workflows—with total control and no sprawl.
You can sign up and start for free today! Or contact us to learn more.
In a multi-vendor environment, start with governance: define where AI agents are allowed to run, what data they can access, and how actions are approved, monitored, and audited. Then evaluate integration depth and lifecycle ownership. Like OutSystems, the right AI agents platform reduces sprawl, enforces consistent guardrails, and supports secure deployment across teams and systems.
Treat agents' interaction as a governed interface by defining which agents can talk to each other, what tools they can use, and what data they can share. OutSystems’ strong AI agent management includes permissions, routing rules, monitoring, and audit trails, so you can enable interoperability without losing control. This keeps multi-agent workflows predictable, observable, and safe.
Tools like Cursor optimize code output, but agentic AI tools focus on goal-driven execution across systems. OutSystems differentiates by supporting governed orchestration, integration, and lifecycle control rather than just code generation. With an agent workbench approach, teams build, run, and manage agentic AI in enterprise context, reducing sprawl and strengthening reliability.
Agentic AI integration connects agents to APIs, databases, ERP, CRM, and legacy systems through prebuilt connectors and extensible services. OutSystems’ Agent Workbench allows agentic AI solutions to wrap and extend core systems without rip-and-replace. Agents orchestrate workflows across platforms while maintaining security and governance.
Agent orchestration coordinates tasks across a multi agent system using defined workflows and role-based controls. In OutSystems, orchestration is managed within a unified platform, where you design dependencies, monitor execution paths, and maintain human-in-the-loop oversight. This ensures structured collaboration between specialized agents.