Using Mobile Tech to Create User-friendly and Efficient Work Processes for 300 Stores - NextStep2019
Marco van der Zalm, Chief Information Officer at COOP Supermarkets
Dutch supermarket chain COOP wanted to modernize the way stores executed daily ops. Store teams were using outdated applications that gathered information from multiple systems. The challenge was creating a new mobile app where all these processes came together.
Employees’ work needed to become easier and encourage efficiency so they can focus on things that matter the most: a tidy store and satisfied customers!