“We’d get to an organization,” Andy told me, “and they’d be making the same mistakes that the last organization was making. We thought, ‘Well, okay, every time we go into a new client, we have to do this sort of song and dance and tell the cute little stories and the anecdotes and do little exercises to get folks up to speed with our way of thinking’. So, we figured we would write a little white paper.”
Enterprise software makes victims of the people it touches.
Perhaps you’re the end-user fighting an arcane interface or a manager wondering what happened to her team’s productivity. It used to be that we’d accept this as a fact of life. Enterprise software is bad; the Earth revolves around the sun; don’t march on Moscow. (more…)
Everybody hates enterprise apps.
Enterprise is an insult. Why? Because it conjures up images of software with the price of an artistic masterpiece and the soul of a clunky, mass-produced mess.
So, describe a piece of software as “enterprise” and, unless you’re a sales rep, you’re most likely mocking it.
It’s understandable. All of us have fought against a user interface that seemed designed to defeat us. Bewildering arrays of configuration options. Inconsistent behavior. Repeated requests for the same data. (more…)