How Banco BPI Became a Customer-Centric Bank Using OutSystems
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A backlog of apps to be built, a disconnected customer experience in need of transformation, a hot competition for disruption, and Banco BPI amidst it all.
Join us as we sit down with Banco BPI Head of Digital Transformation Sergio Miguel Santos to discuss delivering a frictionless customer experience with OutSystems, even when there are obstacles in your way.
You’ll learn about:
The issues the bank was having with delivering a customer-centric approach
Why they went in the direction of low-code
The key criteria they identified when looking for a new platform and why
The core teams involved in using the OutSystems platform and how were they organized