Webinar - On-Demand

How Banco BPI Became a Customer-Centric Bank Using OutSystems

A backlog of apps to be built, a disconnected customer experience in need of transformation, a hot competition for disruption, and Banco BPI amidst it all.

Join us as we sit down with Banco BPI Head of Digital Transformation Sergio Miguel Santos to discuss delivering a frictionless customer experience with OutSystems, even when there are obstacles in your way.

You’ll learn about:

  • The issues the bank was having with delivering a customer-centric approach
  • Why they went in the direction of low-code
  • The key criteria they identified when looking for a new platform and why
  • The core teams involved in using the OutSystems platform and how were they organized

Speakers

Sergio Miguel

Sérgio Santos
Head of Digital Banking
BPI

Michael Douglas

Michael Douglas
Product Marketing Manager
OutSystems

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A backlog of apps to be built, a disconnected customer experience in need of transformation, a hot competition for disruption, and Banco BPI amidst it all.

Join us as we sit down with Banco BPI Head of Digital Transformation Sergio Miguel Santos to discuss delivering a frictionless customer experience with OutSystems, even when there are obstacles in your way.

You’ll learn about:

  • The issues the bank was having with delivering a customer-centric approach
  • Why they went in the direction of low-code
  • The key criteria they identified when looking for a new platform and why
  • The core teams involved in using the OutSystems platform and how were they organized

Speakers

Sergio Miguel

Sérgio Santos
Head of Digital Banking
BPI

Michael Douglas

Michael Douglas
Product Marketing Manager
OutSystems