Agentic systems built for banking
Faster ROI from onboarding, lending, and servicing. Build, orchestrate, and govern banking portals, workflows, and agents on one platform—with audit trails, change control, and data lineage built in.
Turn AI adoption into measurable ROI
You’ve invested in AI. You’re eager for the promised return that agentic systems for onboarding, lending, and servicing can deliver, but you’re concerned about fraud and risk. When you build and deploy them with OutSystems, you can:
Run every agent step in a structured, deterministic workflow, with full traceability for risk and model governance teams
Route fraud monitoring through governed review workflows, with a clear audit trail on every AI action
Cut manual documentation and lower cost to serve with a support layer
Connect to your core architecture through APIs or your database
Start with one flow: consumer lending, onboarding, or servicing
The state of AI development in banking and financial services 2026
Agentic AI is moving from chaotic adoption to enterprise-grade execution. In this exclusive vertical report, you’ll learn insights from 320 financial services IT leaders shaping the agentic enterprise and how they’re safely accelerating innovation.
Speed up loan applications and KYC with governed agentic systems
Skip the loan application delays. Create and deploy one agentic system that validates documents, runs KYC and screening, and prepares a complete application for approval. The decision stays with your loan officer and your loan origination system.
Work with the core systems you already run
Build agents on top of your core banking and loan origination systems. Update customer journeys without a core release, and change them again whenever you need to.
Keep every agent action governed and auditable
With OutSystems, structured, predefined workflows make every step reviewable, enabling you to agent behavior every step of the way. This complete audit record is ready for your risk and compliance teams to review.
Stay model-neutral and avoid vendor and ecosystem lock-in
With OutSystems, you can orchestrate foundation models directly from Anthropic and OpenAI, plus foundation and open weight models hosted on Amazon Bedrock, Microsoft Azure, or your own infrastructure. Swap, evaluate, and upgrade them without rewriting your business logic or compromising enterprise-grade security.
Start with the parts built for banking
Enable your engineers to focus on your differentiators, instead of building the onboarding screens, approval workflows, and security patterns every bank needs. OutSystems enables them to start from pre-fabricated screens, workflows, and security patterns built for financial services.
One customer experience across app, branch, and call center
A customer starts an application in the app and repeats it to a branch officer. By connecting your customer-facing channels to the same portals, workflows, and agents, what starts in the app continues seamlessly in other channels.
Why financial services organizations choose OutSystems
Speed to innovation
Flexibility
Full control and governance
Agility and cost efficiency
Western Union: A full digital banking experience in 11 months
More on agentic solutions for financial services and banking
How banks are putting governed AI into production
FAQs
The AI-assisted lending workflows from OutSystems are deterministic, which means they have structured, prescribed, and predefined steps. These workflows make every step auditable, and agent evaluations validate behavior before release and after every model change.
Agents take on the manual work between application and approval. They capture and verify (check) documents, screen the applicant (KYC), and compile the complete application, prepared for approval. However, every decision stays with loan officers and loan origination systems.
OutSystems doesn’t replace your loan origination system. It works on top of the systems you already run, and the decision stays with your loan officers and your loan origination system.
OutSystems differs from other loan application systems because it is an agentic systems platform. It also offers pre-built agentic AI banking solutions with pre-fabricated screens, workflows, and security patterns built for financial services that ease implementation. These all run on top of core banking and financial systems and leave room for customization and updates.